Once terms have been agreed (usually after an exhibition meeting, or a visit to your home market), send us your requirements by e-mail, fax or phone call. We will raise a proforma invoice and e-mail a copy to you.

If it is helpful, we can provide you with a quote for shipping costs.

We will advise you as soon as your payment is credited to our account.

Your order will be picked and packed and be ready for collection by your freight forwarder. Your forwarder should give us at least two or three days notice of his intended collection date. Alternatively, if we have arranged the shipment, we will advise you of the despatch date and sailing /arrival times. For those customers who want to maximise use of container space, we will on request, load by hand, rather than mechanically on pallets.

Finally, all the relevant documents will then be sent to you by courier.